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Privacy Policy

Last Updated: Feb 18, 2025

Impact Engine Pty Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website (www.impactengine.io) and use our services.

1. Information We Collect

We may collect and store the following types of personal information:

Personal Details – Name, email address, phone number, and business details when you submit forms on our website.

Payment Information – If you purchase a service, we may collect billing details (processed securely by third-party providers).

Website Usage Data – Information collected through cookies and tracking tools, including IP address, browser type, and pages visited.

Communication Data – Information from emails, chats, and customer support interactions.

2. How We Use Your Information

We use your personal information to:

✅ Provide and improve our services.

✅ Process transactions and send invoices.

✅ Respond to inquiries and provide customer support.

✅ Send marketing emails (you can opt out anytime).

✅ Improve website functionality and user experience.

✅ Comply with legal obligations.

3. How We Protect Your Information

We implement industry-standard security measures to protect your personal data from unauthorised access, alteration, or disclosure. However, no online data transmission is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

Trusted third-party service providers (e.g., payment processors, CRM systems) to help deliver our services.

Legal authorities if required by law.

All third-party providers must adhere to strict data protection policies.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.

6. Your Rights & Choices

You have the right to:

Request access to the personal data we hold about you.

Request corrections or updates to your personal information.

Opt out of marketing emails by clicking "unsubscribe" in any email.

Request the deletion of your data (subject to legal obligations).

To exercise these rights, contact us.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so please review their policies separately.

8. Updates to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with the revised date.

9. Contact Us